Return Policy

Updated: December 14, 2024

We want you to be completely satisfied with your purchase, but due to the nature of our business, we do not accept returns unless the product is defective or broken from the start. If the product you received is damaged, defective, or not as described, please contact us within 7 days of receiving your order. We will require photos and a description of the issue to proceed with a resolution.

We do not accept returns or exchanges for sizing issues.

Please note that items returned for reasons other than quality issues will not be accepted or processed. We are committed to providing you with high-quality products and will work with you if there are any issues that arise from our end.

If you need assistance or wish to initiate a return due to a defect, please reach out to us at info@cattusclo.store.